Privacy Policy
Last Updated: February 5, 2026
Overview
RPG Apex Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or request our services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect information you provide directly to us, including your name, phone number, email address, property address, and project details when you request a quote or contact us. We may also collect information about your device, browser type, and how you interact with our website through standard web analytics tools. This helps us improve our website and understand how visitors use our services.
How We Use Your Information
We use your information to respond to your inquiries, provide quotes, schedule services, and communicate about your project. Your contact information helps us follow up on estimates, send appointment reminders, and answer questions. We may also use your information to improve our services and understand customer needs better. We do not sell your personal information to third parties for marketing purposes.
Information Sharing
We do not sell or rent your personal information to others. We may share your information with service providers who help us operate our business, such as scheduling software, email services, or payment processors. These providers are required to protect your information and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights and property.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can control cookie settings through your browser, but disabling cookies may limit some website features. We may use third-party analytics services like Google Analytics to track website traffic and user behavior.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, supplier sites, or partner services. We are not responsible for the privacy practices of these external sites. When you click on these links, you leave our website and should review the privacy policies of those sites. We do not control or endorse the content or practices of third-party websites.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your contact information and any login credentials secure. If you believe your information has been compromised, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to provide services, maintain records for business purposes, and comply with legal requirements. If you request that we delete your information, we will do so unless we are required to keep it for legal or legitimate business reasons. Some information may be retained in backup systems for a limited time even after deletion requests.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can opt out of marketing communications by contacting us or using the unsubscribe link in our emails. If you have questions about your information or want to make changes, please reach out to us using the contact information below. We will respond to your requests within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
RPG Apex Concrete
404 E Chatham St, Apex, NC 27502
Phone: (984) 246-1793
Email: hello@apexncconcrete.com